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Terms & Conditions

  1. 1. Our contract with you 

2.1   This page (together with our Privacy policy, Cookies policy, Terms of website use and Website acceptable use policy.)

2.2   These terms will apply to any contract between you and Dress Like The Celebs for the sale of goods to you ("Contract"). Please read these terms carefully and make sure that you understand them, before ordering any goods  from Dress Like The Celebs Site. Please note that by ordering any of our goods you agree to be bound by these terms and the other documents expressly referred to in it.
 
 2.3   When placing your order please tick the applicable box to indicate that you accept these Terms. If you fail to accept these terms, you will not be able to order any goods from Dress Like The Celebs Site.
 
2.4   You should print a copy of these terms or save them to your computer for future reference.
 
2.5   We amend these terms from time to time as set out in clause 7. Every time you wish to buy goods, please check these terms to ensure you understand the terms which will apply at that time.

2.6   These terms, and any contract between you and Dress Like The Celebs, are only in the English language.
 
3. Use of our site  
Your use of Dress Like The Celebs Site is governed by our Terms of website use and Acceptable use policy. Please take the time to read these, as they include important terms which apply to you.

4. How Dress Like The Celebs use your personal information 
Dress Like The Celebs only use your personal information in accordance with our Privacy policy and Cookies policy. Please take the time to read these, as they include important terms which apply to you.

5. Your rights as a consumer
 
5.1   You may only place an order on Dress Like The Celebs Site if you are at least 18 years old and a consumer.

5.2   Advice about your legal rights as a consumer is available from your local Citizens' Advice Bureau or Trading Standards office. Nothing in these terms will affect these legal rights.

6. How the contract is formed between You and Dress Like The Celebs

6.1   Dress Like The Celebs order process allows you to check and amend any errors before submitting your order to us. Please take the time to read and check your order at each page of the order process.

6.2   After you place an order, you will receive an e-mail from Dress Like The Celebs acknowledging that we have received your order. However, please note that this does not mean that your order has been accepted. Our acceptance of your order will take place as described in clause 6.4.

6.3   We will confirm our acceptance to you by sending you an e-mail ("Confirmation"). The contract between you and Dress Like The Celebs will only be formed when we send you the confirmation.

6.4   Dress Like The Celebs shall assign an order number to the order and inform you of it when we confirm the order. Please quote the order number in all subsequent correspondence with us relating to the order.

6.5   If Dress Like The Celebs are unable to sell the goods to you for any reason, for example because the goods you have selected are unavailable, we will inform you of this by e-mail and issue you a full refund.

6.6   In-line with the Consumer Protection Distance Selling Regulations you have a period of 14 working days in which to cancel your order from the day you received your order.

7. Changes to Order or Terms

7.1   Dress Like The Celebs may revise these terms from time to time in the following circumstances:

7.1.1 Changes in how we accept payment from you; and

7.1.2 Changes in relevant laws and regulatory requirements.

7.2   Every time you buy goods from Dress Like The Celebs, the terms in force at that time will apply to the contract between you and us.

7.3   Whenever we revise these terms in accordance with clause 7.1 we will keep you informed and give you notice of this by stating that these terms have been amended.

7.4   You may make a change to the order at any time before we despatch the goods by contacting us. Where this means a change in the total price of the goods and/or services, we will notify you of the amended price in writing.

7.5   If you wish to cancel an order before it has been fulfilled, please see your right to do so in clause 13.1

8. Delivery

8.1   Dress Like The Celebs will make every effort to deliver the goods by the delivery date. Risk shall transfer in accordance with clause 10 of this agreement.

8.2   However, there may be delays due to an event outside our control. See clause 14.1.1 for Dress Like The Celebs responsibilities when an event outside our control happens.

8.3   Delivery will be completed when we deliver the Goods to the address you gave us.
 
9. Property and risk in the Goods

9.1   The risk of loss, theft, damage or destruction of the goods shall pass to you on delivery. The goods shall remain your responsibility during the period which they are in your possession, custody or control (“Risk Period”), until such time as the goods are returned to Dress Like The Celebs under clause 10.3.

9.2   The goods will be returned to Dress Like The Celebs when the Royal Mail Recorded or Special Delivery service delivers them to the address specified in clause 10.1.2(b).

10. Your obligations and return of the goods

10.1   You agree:

10.1.1   to take reasonable care of the goods during the risk period;

10.1.2   to return the goods to Dress Like The Celebs within 14 days of signing for your parcel:

    (a)   in the same condition they were in when Dress Like The Celebs delivered them to you in the original packaging with tags still attached; and

    (b)   by sending them, using Royal Mail Recorded or Special Delivery, to: Dress Like The Celebs, PO Box 341, Carshalton, SM5 9BW.

11. Late returns  
Dress Like The Celebs Ltd reserve the right not to refund you if items are returned outside of our Returns Policy. Items returned after 14 days of receipt will be returned to you at your own cost.

11. If there is a problem with the Goods

11.1   In the unlikely event that there is any defect with the goods or services:

11.1.1   please contact Dress Like The Celebs and tell us as soon as reasonably possible.

11.2   If you are unhappy with the goods for any other reason or you change your mind, you may return them to Dress Like The Celebs at your own cost by sending them to: Dress Like The Celebs, PO Box 341, Carshalton, SM5 9BW. We advise you to return your parcel by a tracked and insured postal service as Dress Like The Celebs Ltd will not be held responsible for items lost in the post.

11.3   If you exercise your right to cancel under clause 14.3 we will refund the item fee to you, but not any applicable delivery charges, provided that:

11.4.2   You return the goods to us within 14 working days of delivery; and

11.4.3   You return the goods to Dress Like The Celebs in the original packaging with all garment tags intact, unworn, unwashed without any signs of make-up, fake tan or deodorant stains.

12. How to pay

12.2   You can only pay by using a debit card or credit card.

12.3   Dress Like The Celebs may issue discount vouchers to you from time to time in our sole discretion. A voucher is redeemed by entering its code at the appropriate point in the order process.

12.4   On redemption the fee payable will be automatically reduced by the value of the voucher.

13. Your rights to cancel and applicable refund

13.1   Before the goods are despatched, you have the following rights to cancel an order, including where you choose to cancel because we are affected by an event outside our control or we change these terms under clause 7.1 to your material disadvantage:

13.1.1 You may cancel your order at any time before we despatch the goods excluding pre-order items by contacting us in writing. Dress Like The Celebs will confirm your cancellation in writing to you.

13.1.2  If you cancel your order under clause 13.1.1 and you have made any payment in advance for goods that have not been delivered to you, we will refund these amounts to you.

13.1.3  If Dress Like The Celebs have already despatched your goods to you, we will not be able to cancel your order until they are delivered. You will have the rights detailed in clause 14 once the goods are delivered.

14. Our rights to cancel and applicable refund

14.1   If Dress Like The Celebs have to cancel an order before the goods are delivered:

14.1.1   Dress Like The Celebs may have to cancel an order before the goods are delivered, due to an event outside our control or the unavailability of stock. We will promptly contact you if this happens.

14.1.2   If Dress Like The Celebs have to cancel an order under clause 20.1.1 and you have made any payment in advance for goods that have not been delivered to you, we will refund these amounts to you.
 
14.1.3   Where Dress Like The Celebs have already started work on your order by the time we have to cancel under clause 20.1.1, we will not charge you anything and you will not have to make any payment to us.

15. Information about Us and how to contact Us

15.1   We are a company registered in England and Wales. Our company registration number is 08433601.

15.2   If you have any questions or if you have any complaints, please contact us. You can contact Dress Like The Celebs by e-mailing us at enquiries@dresslikethecelebs.com

15.3   If you wish to contact Dress Like The Celebs in writing, or if any clause in these terms requires you to give us notice in writing (for example, to cancel the contract), you can send this to us by e-mail to enquiries@dresslikethecelebs.com. We will confirm receipt of this by e-mail.

16. Other important terms

16.1   Dress Like The Celebs may transfer our rights and obligations under these terms to another organisation, and we will always notify you in writing if this happens, but this will not affect your rights or our obligations under these terms.

16.2   You may only transfer your rights or your obligations under these terms to another person if Dress Like The Celebs agree in writing.

16.3   This contract is between you and Dress Like The Celebs. No other person shall have any rights to enforce any of its terms.

16.5   Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.

16.5   If Dress Like The Celebs fail to insist that you perform any of your obligations under these Terms, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, Dress Like The Celebs will only do so in writing, and that will not mean that we will automatically waive any later default by you.

16.6   The interpretation and performance of these terms is governed by English law. You and Dress Like The Celebs both agree to submit to the non-exclusive jurisdiction of the English courts. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident of Scotland, you may also bring proceedings in Scotland.
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